Pride & Passion to offer FREE training events for tourism businesses
Tourism and retail businesses in Scotland are being offered the chance to attend a free training event to help improve the experience they give to customers. The autumn programme of Visitor Experience Workshops will kick off on 12th November for three weeks. These free workshops are designed to help frontline staff to understand how easy it can be to deliver an authentic visitor experience while boosting local trade.
Organised by Pride & Passion, the workshops are designed help tourism businesses enhance customer service to reach new levels of excellence. They will also show how to get the most out of interactions with visitors.
'We've changed the content and format of the workshops from previous years to ensure that participants are getting a whole new experience,' says Gillian Stirton, Project Manager. 'One of the attractions of having a theatre-based element to these events is that the possibilities for presenting visitor scenarios are endless.'
The workshop will include insights and helpful tips, and attendees will get the chance to swap notes and catch up with other tourism businesses in their local area. Lunch and refreshments will be provided.
Visit the Pride and Passion website for more information.
The Theatre Workshops are travelling around Scotland from 12th to 29th November as follows:
12th November
11am, Douglas Arms Hotel, 206 King Street, Castle Douglas
13th November
11am, Ayr Town Hall, New Bridge Street, Ayr
14th November
11am, Brisbane House Hotel, 14 Greenock Road, Esplanade, Largs
15th November
11am, The Undercroft, Linlithgow Palace, Linlithgow
16th November
11am, Beveridge Park Hotel, 6 Abbotsford Road, Kirkcaldy
19th November
11am, Crieff Hotel, 43 East High Street, Crieff
20th November
11am, Mortlach Memorial Hall, Albert Place, Dufftown
21st November
11am, Ugie House Hotel, Church Road, Keith
22nd November
10.30am, Stonehaven & District Sea Cadets Unit HQ High Street, Stonehaven
23rd November
11am, St Magnus Centre, Palace Road, Kirkwall, Orkney
26th November
11am, National Hotel, High Street, Dingwall
27th November
11am, Westlands Hotel, 160 Atholl Street, Pitlochry
28th November
11am, National Parks Gateway Centre, Loch Lomond Shores, Balloch
29th November
11am, Tontine Hotel, High Street, Peebles
Organised by Pride & Passion, the workshops are designed help tourism businesses enhance customer service to reach new levels of excellence. They will also show how to get the most out of interactions with visitors.
'We've changed the content and format of the workshops from previous years to ensure that participants are getting a whole new experience,' says Gillian Stirton, Project Manager. 'One of the attractions of having a theatre-based element to these events is that the possibilities for presenting visitor scenarios are endless.'
The workshop will include insights and helpful tips, and attendees will get the chance to swap notes and catch up with other tourism businesses in their local area. Lunch and refreshments will be provided.
Visit the Pride and Passion website for more information.
The Theatre Workshops are travelling around Scotland from 12th to 29th November as follows:
12th November
11am, Douglas Arms Hotel, 206 King Street, Castle Douglas
13th November
11am, Ayr Town Hall, New Bridge Street, Ayr
14th November
11am, Brisbane House Hotel, 14 Greenock Road, Esplanade, Largs
15th November
11am, The Undercroft, Linlithgow Palace, Linlithgow
16th November
11am, Beveridge Park Hotel, 6 Abbotsford Road, Kirkcaldy
19th November
11am, Crieff Hotel, 43 East High Street, Crieff
20th November
11am, Mortlach Memorial Hall, Albert Place, Dufftown
21st November
11am, Ugie House Hotel, Church Road, Keith
22nd November
10.30am, Stonehaven & District Sea Cadets Unit HQ High Street, Stonehaven
23rd November
11am, St Magnus Centre, Palace Road, Kirkwall, Orkney
26th November
11am, National Hotel, High Street, Dingwall
27th November
11am, Westlands Hotel, 160 Atholl Street, Pitlochry
28th November
11am, National Parks Gateway Centre, Loch Lomond Shores, Balloch
29th November
11am, Tontine Hotel, High Street, Peebles
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